Privacy Policy Overview

Your trust and privacy are key priorities for us

Our Approach to Privacy

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services and website. We commit to maintaining your privacy and ensuring your data is handled securely at all times.

By using our services, you agree to this Policy and consent to the collection and use of data as outlined below. We encourage you to review these terms regularly for any updates or changes.

Information We Collect

We collect only necessary information, including details you provide directly and some automatically generated data, to support our services and meet legal requirements.

Information You Provide Directly

  • • Your contact details (such as name, email, phone) when you get in touch.
  • • Project details provided during the consultation process.
  • • Feedback or communication you send through forms or email.
  • • Information shared while scheduling meetings or follow-ups.
  • • Any questions, requests, or notes you share seeking advice.

Information Collected Automatically

  • • Device type, browser, and operating system for technical clarity.
  • • IP address and region to assist with localised service.
  • • Pages viewed and sessions to improve navigation.
  • • Usage logs to address technical issues and safeguard data.
  • • Preferences saved with cookies for site performance.

How We Use Information

Your data is used solely to deliver our services, provide support, improve our offerings, and comply with applicable regulations.

  • • Processing inquiries and delivering requested consultations.
  • • Customising reports and recommendations for your projects.
  • • Improving our website, content, and client interactions.
  • • Responding to your feedback or support requests.
  • • Meeting Australian legal or regulatory obligations.
  • • Maintaining security and preventing misuse of services.
  • • Tracking usage patterns, always anonymously where possible.

Privacy Commitment: We treat your data with care and do not sell, trade, or share it with third parties for marketing purposes.

Information Sharing

We only share your information when necessary for service provision, compliance, or with your express consent.

Service Providers

Carefully vetted third parties may access your data only for website or IT support under strict confidentiality.

Legal Requirements

We disclose data to meet court orders, government requests, or when required by Australian law.

Anonymous Statistics

Aggregate, non-identifiable data may be used for trend analysis and service improvements.

Your Rights & Choices

You have rights over your data, including access, correction, deletion, and restriction, subject to legal limits.

  • • You may request full details of data held about you.
  • • You may request correction of any incorrect information.
  • • You may request deletion of your personal data.
  • • You may request export of your data, where applicable.
  • • You may object to certain types of processing.
  • • You may limit data use in certain situations.

Please contact us for help with your privacy rights or to raise questions or concerns about your data.

How We Protect Your Data

We use strong safeguards to keep your personal details safe against unauthorised access or misuse at all times.

Technical Safeguards

  • • Encrypted storage of all sensitive information.
  • • Regular software security updates are implemented.
  • • Firewall and access restriction to internal data.
  • • Secure connections (HTTPS/SSL) for all communications.

Organisational Practices

  • • Privacy training for staff with data access.
  • • Clear internal procedures for data handling.
  • • Routine privacy and security audits of services.
  • • Strict contract terms with external partners.

Data Retention Policy

We keep your personal information only as long as necessary for the purposes it was collected, or to meet legal requirements.

  • • Account data is deleted promptly upon request.
  • • Project data is reviewed periodically for relevance.
  • • Messages are removed once requests are closed.
  • • Records are maintained per legal retention periods.
  • • No marketing data stored unless agreed by you.

Unneeded data is deleted securely and without delay.

International Data Handling

We do not transfer personal data outside Australia unless essential for our services and with suitable safeguards.

  • • Transfers allowed only when necessary for IT support.
  • • Adequate contractual protections provided by suppliers.
  • • Your consent is requested when transfers are required.
  • • We ensure third parties meet privacy standards.

About Cookies

Our site uses cookies for session management, security, and improved usability. Cookie use is limited to what is essential for service.

Cookie Types and Purpose

  • • Key for site operation and form submissions.
  • • Measure page usage to improve content.
  • • Remember your settings for quicker visits.
  • • Enable site features relevant to your experience.

You can manage cookies in your browser settings at any time.

Policy Changes and Updates

This Policy may be updated occasionally to reflect changes to laws or our services. Major updates will be communicated on our site.

  • • Policy changes published promptly on the website.
  • • Date of last revision is always listed.
  • • Material changes highlighted for your awareness.
  • • You are advised to review updates periodically.

Continuing to use our services means you accept new versions.

Contacting Us About Privacy

Reach out with privacy questions or to exercise your rights.

moravixelon

Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia

Phone: +61-2-0355-9892

Email: content@moravixelon.sbs

Privacy Policy last updated October 23, 2025

Effective from October 23, 2025